Service Request Form
If you're experiencing a problem with one of our products, please fill out and submit the following service request form. You may also want to check out some known problems listed below.
To offer comments about a product, please use our feedback form.
|When you submit your service request report, it will be
entered into our database for tracking purposes. Periodically we will
post notices regarding service requests reported by our customers in the
Known Problems section of this page, and tips or
workarounds on the FAQ page.
|The following is a list of some known problems with our products
/ services; we are working to correct them A.S.A.P.
- Semi-diameter of the Moon is computed incorrectly in StarPilot PC
- StarPilot PC fails to print on some systems yielding blank pages
- On some system the font used when printing is too large yielding
- The time of AM/PM twilight is not printed when printing charts from
the sight planner when the twilight options is selected.