Important note on the calculator software download option.
The opportunity to download the StarPilot calculator software is a powerful feature of the program design but this option may not be suitable to all users. It is intended for those already familiar with TI calculators and the process of loading programs into them... or for experienced computer users accustomed to following specific instructions and solving issues unique to their computer system on their own.
We do not provide technical support on the installation of calculator software.
We do offer the option of sending us your calculator. We will install the correct software version and return your calculator for a service fee of $25 plus shipping.
This does not mean you should not try downloading yourself if it is a convenient option for you. Very specific instructions come with the download. If all has properly downloaded into your calculator, the screen shown on the left will show up, and then you can purchase the software to unlock it.
You can read through the calculator installation instructions here to help make your decision.